Privacy Policy

1. Introduction

Welcome to RANTS. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

2. Information We Collect

We collect information that you provide directly to us:

• Account Information: Name, email address, phone number, and profile photo
• Delivery Address: Complete address for costume delivery and pickup
• Transaction Data: Order history, payment information, and rental details
• Device Information: Device type, operating system, and unique device identifiers
• Usage Data: App usage patterns, features accessed, and interaction logs

3. How We Use Your Information

We use the collected information for the following purposes:

• To process and manage your costume rental orders
• To process payments through our payment gateway (Midtrans)
• To send order confirmations, updates, and notifications
• To provide customer support and respond to inquiries
• To improve our services and user experience
• To comply with legal obligations

4. Information Sharing

We may share your information with:

• Payment Processor: Midtrans for processing payments securely
• Delivery Partners: When applicable, for costume delivery
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate security measures to protect your data:

• Encryption of sensitive data (passwords, payment information)
• Secure server storage with access controls
• Regular security assessments and updates
• Limited access to personal data by authorized personnel only

6. Your Rights

You have the right to:

• Access your personal data stored in our system
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Withdraw consent for data processing
• Export your data in a portable format

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Transaction records may be kept for up to 5 years for legal and accounting purposes.

8. Children's Privacy

Our services are intended for users aged 10 years and above. We do not knowingly collect personal information from children under 10 without parental consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.